Americana Inn And Suites - Pigeon Forge

ex. Howard Johnson Inn Pigeon Forge

2825 Parkway, Pigeon Forge, TN, United States, 37863show map
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Rooms and Guests
2Guests1room
Highlights
6
Guest ratingBased on  7 reviews
Overview

Americana Inn And Suites is a 2-star affordable property offering a seasonal outdoor pool, a sun deck and a golf course. Founded in 1982, the hotel underwent a renovation in 2011.

Americana Inn And Suites lies in the heart of Pigeon Forge. 20 minutes' walk from Pigeon Forge city center.

Americana Inn And Suites offers a wonderful view to its guests.

Americana Inn And Suites is located within a 45-minute drive from Mc Ghee Tyson airport.

Rooms

Americana Inn And Suites features 166 guestrooms with free Wi-Fi, climate control, cable TV with on-demand movies, an individual safe and a dressing area. The guestrooms look out on the river. For more comfort a shower, a hairdryer and guest toiletries are provided.

Eat & Drink

The onsite restaurant specializes in Japanese cuisine. The pizzeria Bennett's Pit Bar is situated 100 meters of the property.

Services

Guests at Americana Inn And Suites are offered to use a designated place for smoking, parking and a vending machine as well as housekeeping, ironing service and tour/ticket assistance.

Relax

Cots and a pool are provided for guests with children.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of floors:   4.  Number of rooms:   166.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services
Swimming pool

Seasonal outdoor pool

TV

Flat-screen TV

Elevator

Lift

Sports activities

Golf course

Sports & Fitness

  • Golf course

Services

  • Housekeeping
  • Wake up service

Dining

  • Continental breakfast

Spa & Leisure

  • Seasonal outdoor pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room

Room view

  • City view
  • Pool view

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bath/ Shower
  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 16 yearsExisting beddingFREEExtra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Smoky Mountain Candy MakersSmoky Mountain Candy Makers400 ft
Adventure RacewayAdventure Raceway400 ft
Rockin RacewayRockin Raceway400 ft
LaserportLaserport1000 ft
Flyaway Indoor Sky DivingFlyaway Indoor Sky Diving1700 ft
TrackTrack3000 ft
Ogle's Water ParkOgle's Water Park3300 ft
Pigeon Forge Super SpeedwayPigeon Forge Super Speedway3300 ft
Skyscraper IncSkyscraper Inc3300 ft
The Old MillThe Old Mill4800 ft175 Old Mill Avenue at Traffic Light #7
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Bennett's Pit Bar-B-QueBennett's Pit Bar-B-Que300 ft2910 Parkway
Domino's PizzaDomino's Pizza300 ft2888 Parkway
Mama's FarmhouseMama's Farmhouse1100 ft208 Pickel St
Mamma's FarmhouseMamma's Farmhouse1000 ftPickle Street
Big Daddy's PizzaBig Daddy's Pizza1300 ft3053 Parkway
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Memories TheatreMemories Theatre1.3 mi
Louise Mandrell TheaterLouise Mandrell Theater1.9 mi
Smoky Mountain Slick TrackSmoky Mountain Slick Track4000 ft
Bluff Mountain AdventuresBluff Mountain Adventures1.2 mi
Wild Wheels and WaterbugsWild Wheels and Waterbugs1.5 mi
Carbo's Police MuseumCarbo's Police Museum3700 ft
Pigeon Forge Parks and RecPigeon Forge Parks and Rec1.1 mi
Country Tonite TheatreCountry Tonite Theatre1.4 mi
Dixie Stampede Dinner & ShowDixie Stampede Dinner & Show1.6 mi
Hillbilly GolfHillbilly Golf6.2 mi340 Parkway, Gatlinburg
Mysterious MansionMysterious Mansion6.4 mi424 River Rd., Gatlinburg
Sweet Fanny Adams TheatreSweet Fanny Adams Theatre6.5 mi461 Parkway, Gatlinburg
Ripley\'s Believe It or Not!Ripley\'s Believe It or Not!6.5 mi800 Parkway
Earthquake - The RideEarthquake - The Ride6.5 mi653 Parkway
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Getting around
Airports
Gatlinburg (GKT)4.7 mi
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Reviews
5.8
Guest ratingBased on  7  reviews

Rating by category:

4.5
Location
1.0
Rooms
1.0
Service
4.0
Dining
  • 2.8
    Guest rating

    Will never book this Hotel again.

    Good location.

    Filthy carpet, toilet would only flush, after maybe three tries, breakfast was very bad only 1 small biscuit with milk gravy. Coffee was ok. Cigaret buds all over the place building and surroundings very dirty.

  • 2.2
    Guest rating

    THIS WAS THE WORSE HOTEL WE HAVE EVER STAYED IN. THERE WAS TRASH EVERYWHERE ON GROUND AROUND SITTING AREA. CIGERETTS BUTTS ALL OVER GROUNDS. NO SMOKE DETECTOR IN ROOM. WE HAD NO TV FOR 7 HOURS. TRASH CAN VERY DIRTY, AND HAD NO TRASH BAGS. OUTSIDE LIGHT FIXTURES BROKEN. BATHROOM VENT VERY DIRTY. REFRIGERATOR WAS VERY DIRTY.. CARPET DIRTY. BATHROOM DIRTY. TOILET TOOK 3 TIMES TO FLUSH. NO WATER PRESSURE. CRACK AT BOTTOM OF DOOR ABOUT A INCH OPENING, ANYTHING COULD CRAWL IN. WE TALKED TO THE MANAGER ABOUT OUR CONCERNS, SHE WAS VERY UNPROFESSIONAL, AND JUST LAUGHED, AND SAID WHO CARES YOU ARE ON VACATION. JUST HAVE FUN..... THIS WAS THE WORSE HOTEL WE HAVE EVER STAYED IN. I WOULD NOT RECOMMEND ANYONE STAYING AT THIS HOTEL. POOR SERVICE, AND VERY DIRTY.. LOTS OF THINGS BROKEN.. THINK TWICE BEFORE STAYING AT THE AMERICANA INN AND SUITES IN PIGEON FORGE TENN.. I HAD TO CALL FIRE DEPT. BECAUSE THERE WAS NO SMOKE DETECTOR IN THE ROOM.. VERY UNSAFE.. ELEVATOR VERY DIRTY.. THE WORSE EXPERIENCE OF STAYING IN A HOTEL. VERY UNPROFESSIONAL MANAGEMENT..

    VERY DIRTY, NOTHING WORKED RIGHT, AND SERVIVE WAS TERABILE..SECURITY LOCK BROKEN, OUTSIDE LIGHTS BROKEN.. TRASH CAN DIRTY, AND NO TRASH BAGS.. REFRIGERATOR VERY DIRTY.. TRIED TO DIECUSS THE PROBLEMS WITH THE MANAGER, SHE WAS VERY UNPROFESSIONAL. ACTED AS IF SHE COULD CARE LESS.. LAUGHED AT OUR CONCERNS. DO NOT STAY AT THIS HOTEL. IT IS AWLFUL....

    THE WORST HOTEL WE HAVE EVER STAYED AT...

    • ABOUT A INCH CRACK UNDER THE DOOR TO OUR ROOM
    • LIGHTS FIXTURES OUTSIDE BROKEN
    • CIGERETTES ALL OVER THE SITTING AREA GROUND
    • TRASH CAN DIRTY, AND NO TRASH BAGS
    • TRASH ALL OVER GROUND NEAR SITTING AREA
    • LARGE CRACK AROUND OUTLETS
    • SECURITY LOCK BROKEN
    • NO TV FOR 7 HOURS
    • NO SMOKE DETECTORS IN ROOM
    • LOTS OF TRASH ON GROUND AROUND SITTING AREA
    • BROKEN TABLES AND TRASH EVERYWHERE
    • CIGERETTES EVERYWHEREON GROUND
    9 more photos
  • 7.0
    Very good

    Everything was great but the location. It was very loud, our room was on the end close to the go cart track. Definitely could've done without that.

  • 3.2
    Guest rating

    No wash cloths, room not cleaned til 4pm in evening, then bed was only spread up, we had to make the bed when we got there. Same thing the next day, spread was put on but sheets not straigtened out. Ice machine has coin taker but wouldn't give ice, when we ask they said you don't have to put coins in but wouldn't refund our money, some one is making money on it. Breakfast only consisted of hard bagels, when ask if orange coffee pot was decaf, was told they were both regular coffee, good thing I ask. Carpet was very dirty. We will never stay at a howard johnson again.

  • 7.4
    Very good

    2Nd room we were given was very nice and comfortable. Loved the rustic log furniture.Bed was great. Enjoyed having breakfast at the hotel most mornings and not have to get in the car and stand in line at a restaurant.Had a very nice stay and would definatly stay here again!

    We received a phone call while traveling that the lobby was closing and the key was being left in the mailbox by the street.They were very nice about it. I had called earlier to let someone know we were running late. I didn't think a chain hotel would close their lobby for check in. When we arrived the room was not at all what we reserved. We reserved king this was 2 queens, needed non smoking due to allergies, this was smoking! The desk clerk was about to leave but she went back in changed our room and everything was fine!

  • 2.8
    Guest rating

    Everything! This was the worst stay I have ever had in a hotel. I froze to death, I slept in my coat and clothes because it was 25 degrees outside and the heater did not work properly. Customer service was non existant. She did not even give is directions to our room, we had to find it our selves. There was mold around the shower curtain and waste in the bathroom waste baskett. The bed was king sized with queen sized blankets on it, and the stuffing was falling out of the pillows provided. I did not have a pleasant stay at your Hotel. I will not recomend this place to anyone......ever!!!!!!. I have emailed the corperate office and yet again , customer service is non-existant! In fact they claim that this hotel is no longer affiliated with the Howard Johnson Franchise......I Don't blame them though I wouldnt admitt to it either!

  • 5.4
    Guest rating

    Not much

    Heat did not work and it was snowing outside. Could watch it snow under the door. Moved to another room, heat worked but was very slow heating the room. No extra blanket, had to ask, was given 2 thin spreads instead of a blanket. Asked about the breakfast and was told "I don't know if she is cooking this morning or not". Never saw anyone in the room , so she must not have cooked. Never even saw a donut. The toilet did not flush good.

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Highlights
6
Guest ratingBased on  7 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 16 yearsExisting beddingFREEExtra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Gatlinburg (GKT)4.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room